From particular practical experience, Netflix is a ton far more stable (and trusted) on cellular products, TVs, game consoles, and streaming devices. Using Netflix on a computer—either as a result of an application or a world-wide-web browser—is an entirely various ballgame. A lot more frequently than not, random and occasional mistake messages damage the internet streaming experience.
Netflix errors occur in variants, each and every with its unique codes, causes, and remedies. When you get an error information whilst observing written content on Netflix, the video clip streaming company is telling you that there’s a issue someplace. Probably with your online link, your Netflix account, subscription standing, and so forth.
In this post, we’ll wander you via seven ways to resolve Netflix error code F7701-1003. But initial, a brief explanation of what the error indicates and its causes.
What Causes the Netflix Error F7701-1003
In the circumstance of the Netflix error F7701-1003, it is an indication of a issue with your browser’s Widevine Information Decryption Module (CDM).
The Widevince CDM is a component of your browser that lets you play copyrighted articles secured by the Digital legal rights management (DRM) program. Videos and displays that you watch on Netflix are DRM-shielded. For that reason, if Netflix is having troubles communicating with your browser’s Widevince decryption module, the mistake code F7701-1003 pops up.
Generally, Netflix desires to be guaranteed that you simply cannot copy or reproduce contents that you’re looking at by means of your browser. Progress to the future area to master how to get rid of this error.
How to Resolve Netflix Error Code f7701-100
From our investigations, we found that the mistake code f7701-1003 is peculiar to Netflix end users streaming content material by means of Mozilla Firefox—both on Windows and Mac computer systems. We scarcely discovered any Chrome or Microsoft Edge customers that have encountered this concern.
The alternatives beneath are applicable to each Home windows and Mac people.
1. Refresh the Netflix Tab
If you have not refreshed the Netflix tab, you must. Click on the refresh button upcoming to the address bar or simply just push F5 on your keyboard. Progress to the future answer if Netflix carries on to exhibit the error code irrespective of several tab refresh.
2. Power Give up Firefox
You may well working experience this problem if Firefox is briefly unstable or malfunctioning. Drive-halting the browser and beginning it afresh may well support fix the difficulty. Right before you do so, even so, make absolutely sure you conserve any ongoing operate you’ve opened in other tabs so you never drop nearly anything vital.
To power stop Firefox on Home windows, start the Task Manager (Ctrl + Shift + Esc), proper-click on Firefox, and click Conclude Task. Relaunch Firefox and test if you can check out Netflix without having the mistake.
On Mac, open Firefox and use the Change + Selection + Command + Escape keyboard shortcut to straight away power-stop the browser. Relaunch Firefox and look at if you have error-absolutely free access to Netflix.
3. Enable Firefox Cookies
If the Netflix error F7701-1003 nevertheless occurs at intervals, examine that Firefox is not blocking websites’ (especially Netflix’s) cookies.
Open Firefox’s menu and go to Choices (for Windows) or Choices (for Mac) > Privateness & Protection. In the ‘Enhanced Tracking Protection’ segment, select Personalized.
Uncheck Cookies and simply click the Reload All Tabs button.
Return to the Netflix tab and check out if you can now stream motion pictures.
4. Shut or Disable Non-public Searching
We’ve stated earlier that Netflix demands cookies to offer you with a clean streaming encounter. You may perhaps be unable to perspective information if you’re accessing Netflix on Firefox via a Private or Incognito window. This is due to the fact Firefox deletes cookies in incognito manner.
If there’s a purple mask at the best-right corner of Firefox, you’re accessing Netflix as a result of a personal window.
Just close Firefox and reopen it generally. That ought to take care of the difficulty.
5. Re-Help Electronic Legal rights Management (DRM) on Firefox
While Firefox supports the Digital Legal rights Administration (DRM) articles safety common, you may possibly face the F7701-1003 mistake on Netflix if the function is turned off. Open Firefox, click on on the hamburger menu icon, and decide on Choices (for Mac) or Options (for Windows).
Scroll via the Typical segment and make sure ‘Perform DRM-managed information’ is checked. You can uncheck the possibility and tick it again.
Reopen or reload the Netflix tab and check if you can now check out content material devoid of interruption.
6. Update Firefox’s Widevine Content Decryption Module
In addition to the earlier mentioned, you ought to also make confident Firefox’s material defense module is up-to-date. Here’s how to get it finished on a Home windows Computer:
- Start Firefox and go to the Plugins page working with the Command + Change + A shortcut (for Mac) or Control + Shift + A (for Home windows).
Alternatively, click on the menu icon and select Add-ons.
- Go to the Plugins section and click Widevine Material Decryption Module furnished by Google Inc.
- Click the gear icon at the major-ideal corner and select Test for Updates.
Firefox will down load and install an update to the plugin if there is one readily available. Normally, the browser will show a ‘No updates found’ message.
7. Update Firefox
It’s frequent for Firefox (or some of its functions) to malfunction if it isn’t up-to-day, or if you’re yet to install the latest model of the browser on your machine. If you use a Mac, start the browser, select Firefox in the menu bar, and find About Firefox.
Firefox will test for out there updates and down load them. Hold out for Firefox to download the update and click on the Restart to Update Firefox button to carry on.
For Windows customers, click the menu icon and go to Possibilities > Common > Firefox Updates and simply click Restart to update Firefox.
Check out Netflix once again when Firefox arrives back again on and verify if that fixes the mistake f7701-1003.
Last Vacation resort: Refresh Firefox
If the Netflix mistake code f7701-1003 persists following seeking all the advised solutions over, you may have to restore Firefox to default configurations. That will clear away the problematic elements, destructive include-ons and restore the browser’s general performance. To reset Firefox, decide on the menu icon and go to Assistance > Troubleshooting Information and facts > Refresh Firefox.